Can I include a gift message in my order?
Yes, of course. You will find an opportunity to type in your message for the recipient during your check out process.
Can I have Gram’s recipe?
We politely decline this request.
Do you do wholesale orders?
Indeed we do provide preferential pricing options to clients who are ordering 25 or more collections at a time. We are delighted to offer wholesale pricing for large orders to Event Planners, small businesses and better department stores. Please direct your inquiries to concierge@bonbonsbyserena.com for more information.
How are the bon bons made?
With a good deal of love and attention! We start with a cookie dough, roll a portion of it around a treat (like the maraschino cherry, Texas pecan or dried apricot), roll the dough into a well-rounded ball and bake. After the bon bon cookie has cooled completely, it is hand dipped into one of our freshly created premium frostings and hand decorated with an appropriate topper.
How long do the cookies last?
Our bon bons are handmade from scratch and without preservatives so they are best experienced immediately. However, if you believe they won’t be enjoyed for over two weeks, allow us to suggest that you freeze them and then remove them an hour before you plan to savor or serve the bon bons.
What’s your favorite flavor?
The three that comprise our Classic Collection. We have other cookie collections waiting in the wings but we are introducing these three first because they are currently the Team Bon Bons favorites and are well suited for most any palette.
Do you have a store front?
Not yet. We hope that our business will grow so that we may justify the overhead of a stand-alone facility. In the meantime, our couture cookie confections are available for pick up or delivery in Austin and available via FedEx delivery to fashionable foodies across North America.
When do you fill orders?
We currently devote two bake days a week to preparing, baking and finishing the bons bons from scratch but will add additional bake days to our schedule to keep pace with the demand during this holiday season.
Can you use my FedEx or other courier account?
We regret that we cannot at this time.
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